Softnet Systems, Inc. Speech Recognition Specialists

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Products - Release 9 Introduction Commentary

Initial Comments at July/August 2006 Release, Introduction to Release 9 Dragon NaturallySpeaking

 

Press Release

Nuance announced Release 9 of Dragon NaturallySpeaking 9 in July 2006. DNS 9 Press Release

Product Features

Increased Accuracy

Nuance understands this is fundamental to customer adoption and satisfaction. Claimed is 20% fewer errors. In retrospect, this was probably exceeded for medical dictation using DNS 9 Medical. Other upgrading users did not generally see the same degree of change.

No Enrollment Required

Creating a user includes a training session where Dragon
NaturallySpeaking learns how you speak. Initial training includes reading aloud for several minutes from a list of available texts. You can skip the initial training. However, completing the training before you start dictating will increase your initial accuracy. You can only skip the initial training of a users created with headset microphones. This option is not available for users created with array microphones, BlueTooth microphones, or portable devices.

New Edit Control Support

See analysis, this basically means "Select and Say" works in more applications than before.

Support for Bluetooth

There is explicit support for Bluetooth microphones.

New "Dictation Box"

For applications that don't support Select and Say (and for special cases such as long Word documents) this provides much more flexibility in being able to dictate then transfer text into other applications. Nicely done!

Detailed Improvements
  • Faster Command Browser and Vocabulary Editor
  • More complete listing of DNS commands in Command Browser (but Nuance still missed a few commands)
  • Text-to-Speech support for read-back of messages in Outlook and Outlook Express
  • A visible "Select and Say" indicator letting you know if a window is supporting Select and Say (not visible in Tray Icon mode)
  • Support for more audio formats for transcription
Enterprise Improvements (including Transcription)
  • An IT support document, in the form of a Help file.
  • Support for running DNS 9 on some Citrix Servers so that DNS 9 can be accessed via thin clients. (Warning: this requires a solid networking infrastructure and often beefed-up Citrix servers)
  • Data Distribution Tool -- a nice GUI for the functions previously in nsadmin, useful for administrators and others handling several machines. It might even help some of you with 2 machines.

Analysis

Increased Accuracy

This is done in several ways, mainly "under-the-hood." These improvements will help some more than others based on past experiences. There are more 2, 3, and now 4-word phrases (bigrams, trigrams, and quadgrams(?)) known to DNS 9. In some contexts, DNS 9 does a better job of "looking" at the document/email you are dictating and betting that you will use the same words that already exist in that document. But it is too early to tell how significant this change may be.

What is now obvious is that "out-of-the-box" accuracy is significantly better for medical dictation when using one of the Medical language models. This is not obvious when using the General English language model for medical dictation.

No Enrollment Required

8 minutes is cut off the setup time. That's worth 8 minutes, perhaps repeated a couple of times per year. Nice, but not really a big deal and it is recommended to go ahead and enroll anyway. It will be nice for us selling the product as we'll be able to let people try it out quickly. One warning: if you choose not to enroll, you still have to read the scripts for the Audio Setup Wizard and you need to read them precisely as they serve as a mini-enrollment session.

New Edit Control Support

This is a technical change but means that DNS will support Select and Say in many more applications. It won't help in Microsoft applications, but will make the experience in many EMR's and other applications smoother. It shouldn't hurt anyone.

TE Edit Control from Sub Systems, TX Text from TX Text Control, and Tmemo, Tedit, and TRichEdit from Borland are now supported. What does that mean? To most of you, it means maybe your applications will work better and maybe they won't. There is a new "Select and Say Indicator" that is one color in a Select and Say box, a different color when Select and Say isn't enabled. That's a nice added touch on the DragonBar.

New Dictation Box

This dictation box may allow the "Show Dictation Box" to work in many cases where it would not work correctly on Releases 7 or 8. You can adjust type font and adjust how to paste text into applications. You can have different paste methods or font for different applications. It probably solves the problem of moving the mouse while in the dictation box and having the paste go to the wrong place.

Audio Format Support

For some people, this will be a big deal if the added audio format support is used. WAVE PCM, MS ADPCM, IMA
ADPCM, a-law, mu-law, VOX and MP3 are now supported for transcription.

System Requirements

Higher RAM and CPU requirements are needed to support the changes. Minimum per Nuance is 1GHz, 512MB RAM and recommended is 2.4GHz, 1GB RAM. If using for heavy production use, I'd move to a dual core system with 1GB or even 2GB. After all, those systems are less expensive now than NaturallySpeaking Pro/Med/Legal products.

Smaller Manual, More Complete Help files

OK, this may not be an improvement. The manual has been shrunk, with the material formerly in Chapters 1-6 and 8 retained. It appears the rest is relegated to Help files. Some may like the smaller format, but I've already lost it once on my desk and have only had the product a few hours.

There are additional sections in several Help files, in some cases finally documenting features and functions that have been available at least since Release 6.

 

Scripting for Dragon NaturallySpeaking® 9

A Guide to Advanced Scripting for Dragon NaturallySpeaking® 
by Larry V. Allen

This book is available as of December 2006. Because the Help files included in the product are now more complete, parts of the book may be deleted or simply refer to the appropriate Help section. The Scripting for Dragon NaturallySpeaking 8 book remains applicable for DNS 9 scripting.

Upgrading

A conservative approach to upgrading is:

  1. (Pro only) On Release 8, Export Commands in XML format.
    • Alternate – look for “Dicatation Box” command variants that do not transfer correctly.
    • Command Browser, Manage, Export, select file type XML to export commands in XML format.
  2. Export Custom Words – Words, Export
  3. Export User files – NaturallySpeaking, Manage Users, Advanced, Export
  4. Install Release 9
  5. Upgrade Users -- Possibly take screen shots, this seems to have some user interface issues
  6. Verify upgrading of users – custom words, custom commands

 

Pricing and Availability

Compared to DNS 8; DNS 9 Preferred is same price, DNS 9 Professional increases price by $100 to $899, DNS 9 Medical and Legal increases price by $200 to $1199 (List Prices).

In early 2007 a DNS 9 Small (Medical) Practice Edition was introduced, list price as of November 2007 is $1199. November 2007 there was an additional price increase to $1599 for DNS 9 Medical.

Preferred 7/8 to Preferred 9 upgrades are $99.

For pricing on new products (full-version) see the Products section. For upgrade pricing, see Upgrades.

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